Frequently Asked Questions

Most antiques can be restored to some degree, regardless of their condition. During our free consultation, we assess the piece's structural integrity, historical significance, and potential for restoration. We'll provide an honest evaluation of what can be achieved and whether restoration is advisable. Even severely damaged pieces often have restoration potential, though the approach may vary. Items that are completely structurally compromised may be candidates for conservation rather than full restoration.

We specialize in a wide range of antique categories including furniture (chairs, tables, cabinets, dressers), ceramics and porcelain (china, pottery, vases), timepieces (grandfather clocks, mantle clocks, pocket watches), artwork (oil paintings, watercolors, prints, frames), metalware (silver, brass, copper items), and leather goods (furniture, books, accessories). Our team has expertise across multiple periods from Colonial through Art Deco. If you're unsure whether we can help with your specific piece, please contact us for a consultation.

Restoration timelines vary significantly based on the type of piece, its condition, and the complexity of required work. Simple repairs might take 1-3 weeks, while comprehensive furniture restoration can require 4-8 weeks. Clock restorations typically need 6-12 weeks due to the precision required for mechanical components. Artwork restoration varies from 4-16 weeks depending on size and condition. We provide realistic timeline estimates during the consultation phase and keep you updated on progress throughout the project. Quality restoration cannot be rushed – we take the time necessary to do the work properly.

Our pricing varies by service category and complexity. Furniture restoration ranges from $150-$500, ceramic repairs from $75-$300, clock restoration from $200-$800, metal refinishing from $100-$400, artwork restoration from $250-$1200, and leather restoration from $80-$350. Final pricing depends on the specific condition of your piece, required materials, and time investment. We provide detailed written estimates after our initial assessment, with no hidden fees. Our consultation and initial assessment are always free, allowing you to make an informed decision before committing to restoration work.

Yes, we provide detailed written estimates for all restoration work. Our estimates include a breakdown of services, materials costs, timeline expectations, and total project cost. We also outline what work is included and any potential additional costs that might arise if unexpected issues are discovered during restoration. All estimates are valid for 30 days and there is no obligation to proceed after receiving an estimate. We believe in complete transparency in our pricing and process, ensuring you have all the information needed to make an informed decision about your restoration project.

We accept cash, check, and all major credit cards including Visa, MasterCard, American Express, and Discover. For larger projects over $1,000, we offer flexible payment plans with 50% due at project commencement and 50% upon completion. For extensive restorations over $2,500, we can arrange milestone-based payment schedules. We do not require full payment upfront – our payment structure is designed to protect both you and us throughout the restoration process. Payment is not due until you're completely satisfied with the completed work and final inspection.

We provide comprehensive care instructions specific to your restored piece and the materials used in its restoration. General guidelines include avoiding direct sunlight and extreme temperature changes, maintaining consistent humidity levels (45-55% relative humidity), using appropriate cleaning methods and products, and handling with clean hands or cotton gloves when necessary. For furniture, use coasters and placemats to protect surfaces. For artwork, ensure proper hanging and avoid touching the surface. We also provide specific maintenance schedules – for example, clocks may need periodic oiling, and silver items benefit from regular but gentle polishing.

When done properly using museum-quality techniques and period-appropriate materials, restoration typically maintains or increases an antique's value, especially if the piece was previously damaged or deteriorating. However, improper restoration can significantly decrease value. Our approach prioritizes historical authenticity and reversibility where possible. We document all work performed and use techniques that conservators and appraisers recognize as appropriate. For extremely valuable pieces, we can work with your appraiser or insurance company to ensure our approach meets their requirements. We're always honest about how proposed restoration work might affect value and will advise against restoration if it would be detrimental to the piece's worth.

Yes, we provide a one-year warranty on our workmanship for all restoration services. This warranty covers any defects in our restoration work, including adhesive failures, finish problems, or mechanical issues related to our work. The warranty does not cover normal wear and tear, damage from misuse, or new damage unrelated to our restoration. For clock mechanisms, we provide a six-month warranty on mechanical function with a one-year warranty on case work. We also offer ongoing maintenance services and can provide advice if minor issues arise. Our goal is your complete satisfaction with the restoration, and we stand behind our work with confidence.

Scheduling a consultation is simple – call us at (360) 676-1390 or email us at emelywhite@antiqueresto.com. You can also use our online contact form to request an appointment. We typically offer consultation appointments within one week of your initial contact. Consultations can be conducted at our workshop at 2633 Birchwood Ave, or for large or fragile pieces, we can arrange an on-site visit to your location. During the consultation, we'll examine your piece, discuss your goals, explain our process, and provide a preliminary assessment and cost estimate. There's no charge for the consultation and no obligation to proceed with restoration work.

Bring your antique piece if it's portable, along with any historical information you have about it, including previous appraisals, family history, or documentation about its origins. If you have photos of the piece in better condition or during its original period, these can be very helpful. For large items that cannot be transported, bring clear, detailed photographs showing the piece from multiple angles, including close-ups of any damage or areas of concern. Also bring any loose pieces, hardware, or components that may have become separated from the main piece. Having your restoration goals and budget range in mind will help us provide the most appropriate recommendations.

Yes, we frequently work with insurance companies for damage claims related to water, fire, or accident damage to antiques. We can provide detailed damage assessments, restoration estimates, and documentation that insurance companies require. Our written reports include before and after photographs, detailed descriptions of damage and required repairs, and itemized cost breakdowns. We can work directly with your insurance adjuster and provide any additional documentation they may need. For insurance work, we maintain detailed records throughout the restoration process and can provide progress reports as needed. We understand insurance procedures and can help navigate the claims process to ensure your antique receives proper restoration coverage.